Shipping policy

Shipping Policy for Garment Graphics

Effective Date: 1st December 2024

Welcome to Garment Graphics! We are committed to providing you with a seamless shopping experience, including reliable and efficient delivery of your orders. Please review our shipping policy to understand the terms and conditions related to the shipment of your purchases.

1. Processing Time

  • All orders are processed within 1-3 business days.
  • Custom or personalized orders may require additional time for design and production. Specific timelines for these orders will be communicated at checkout.
  • Orders are not processed or shipped on weekends or public holidays.

2. Shipping Methods & Delivery Times

We offer multiple shipping options to cater to your needs:

  • Standard Delivery (3-5 business days): Available for most UK addresses.
  • Express Delivery (2-3 business days): Faster delivery for urgent orders.
  • International Shipping: Delivery times vary depending on the destination. Estimated delivery will be displayed at checkout.

Note: Delivery times are estimates and may vary due to unforeseen circumstances like weather delays or carrier issues.

3. Shipping Costs

Shipping charges for your order will be calculated and displayed at checkout based on the weight, dimensions, and destination of your order. Free standard shipping is available for orders over £[Insert Threshold Amount].

4. Tracking Your Order

Once your order is dispatched, you will receive a confirmation email with tracking information. Use the tracking link to stay updated on the progress of your order’s delivery.

5. International Shipping

  • Customers are responsible for any customs duties, taxes, or fees required by the destination country.
  • Delivery times for international orders may be longer due to customs clearance processes.

6. Shipping Restrictions

  • We currently ship to [list countries/regions Garment Graphics ships to].
  • Certain products may have restrictions due to size, weight, or international regulations.

7. Delayed or Lost Shipments

While we strive to ensure timely delivery, delays may occur due to circumstances beyond our control. If your order is delayed or lost:

8. Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item:

  • Please notify us within 7 days of receiving your order by emailing sales@garmentgraphics.co.uk with photos of the damaged or incorrect item.
  • We will arrange for a replacement or refund if you prefer.

9. Returns and Exchanges

Please refer to our Returns and Refund Policy for details on returning or exchanging items.

Contact Us If you have any questions or concerns about your shipment, please get in touch with our customer service team:

  • Email: sales@garmentgraphics.co.uk
  • Hours: Monday–Friday, 9 AM–5 PM (GMT)

Thank you for shopping with Garment Graphics. We appreciate your business and are here to help with any shipping-related inquiries!

Garment Graphics reserves the right to update this shipping policy at any time. Changes will be posted on this page.